Employment

Submit your resume to:

Restaurant Manager Job Description:

Basic Expectations:

Set and ensure compliance with standards of quality for all products and services
Make decisions in a timely manner
Demonstrate good judgment in investigating and solving problems
Take all opinions and suggestions under advisement before making decisions of major proportion, while assuming full weight of the decisions themselves.
Handle difficult situations tactfully
Consistently show ability to recognize and deal with priorities
Maintain well-groomed, professional appearance appropriate for the position and the situation
Required: High School diploma. Preferred: Bachelor’s Degree in Hospitality
Experience required: at least two years of management experience in a related field; preferred five years or more.
Physical requirements: Ability to lift 35 pounds, need to walk, turning head and torso, bending arms, wrists, and fingers. Must have full use of eyes and ears, full power of speech, and be able to sit or stand for long periods.
Mental requirements: Ability to do routine arithmetic calculations necessary for pricing, margins, and costs. Ability to prepare budgets and interpret financial operating statements. Must be able to communicate in English, both verbally and writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.

General Business Management:

Manage/Delegate the following responsibilities:
Vendor ordering and delivery coordination
Ordering and inventory for Pals merchandise
Ordering of glassware, growlers, crowlers, lids, etc.
Liquor ordering and inventory
Month-end physical inventory
Customer service; visible presence in taproom and interaction with customers to ensure Pals high standards of customer service.
Safeguard confidentiality of customer, company, and employee information

Employee Management:

Supervising staff of Taproom and kitchen
Regular meetings or other regular communication with managers, staff, and owners
Scheduling staff appropriately, including proper staffing levels each day and active management of staff levels.
Delegate training of staff with focus on knowledge of craft beers and food menu items
Review reports on comping and address violations of comping policies
Hiring and firing, promotions, demotions, lateral moves, pay increases
Employee discipline
Employee morale
Staff reviews (45-day, annual)
Comply with Alcohol Server Training rules; train staff on how to deal with rowdy or intoxicated guests
Staff compliance with company policy manual
Make sure all workers are in uniform and present professional appearance commensurate with position

Financial Management:

Develop budgets and operational objectives consistent with Owners’ goals and objectives.
Safeguard and protect company assets
Security of cash drawers and petty cash account
Manage POS handhelds (weekly maintenance, nightly recharging, communication with supplier, troubleshooting)
Review employee performance reports from ARRYVED system to manage for profitability; troubleshoot problems.
Implement cost control measures, including proper pour levels, food item quantities, proper staff scheduling, and suggestive selling

Facilities Management:

Maintenance and cleaning of taproom (daily, weekly, monthly, quarterly, annually)
Maintenance and cleaning of sinks and drains for taps (daily, weekly)
Maintenance and cleaning of kitchen (daily, weekly, monthly, annually)
Maintenance and cleaning of ovens
Maintenance and cleaning of bathrooms
Maintenance of outdoor facilities (Grain Bar, volleyball courts, mowing, grading, etc.)
Compliance with health codes
Insect control (fruit flies)

Owner Relations:

Communicate regularly with all owners (Class A and Class B)
Weekly meeting with Class A owners
Follow Owners’ vision for great service; ensure Pals remains a great place to work
GM may have responsibility for activities performed by senior staff, including senior staff who have ownership interests. GM must be able to collaborate with and communicate effectively and professionally with owners balancing GM ideas and priorities with Owners’ vision for Pals